Incident Overview: A severe fire outbreak at the Navi Mumbai Mahape Data Center posed a significant challenge for StockHolding Document Management Services (DMS). The incident resulted in the complete shutdown of the data operations center, critically impacting business operations.
Challenge: The urgent requirement was to restore the IT infrastructure at an alternative location before the start of the next stock exchange session. This task involved setting up a comprehensive IT system, including servers and network security devices, under extreme time constraints.
Solution by RAC IT Solutions:
- Location: Mumbai CST Data Center, within the stock exchange building.
- Rapid Response: RAC IT Solutions committed to resolving the crisis, understanding the high stakes involved.
- Resource Management: Efficiently utilized a team of only 6 personnel for the task.
- Infrastructure Setup: Successfully installed the required IT infrastructure, which included:
- 21 Servers
- 2 Firewalls
- 3 Network Switches
- Timeline: Accomplished the setup in time for the stock exchange operations to resume the next morning at 9 AM.
Outcome: The swift action taken by RAC IT Solutions ensured that StockHolding DMS’s critical operations were back online with minimal downtime. This operation not only demonstrated RAC’s capability to handle emergency situations effectively but also highlighted their commitment to client needs in high-pressure scenarios.